Shipping and Delivery

  • We ship to addresses within the United States and Canada only. We do not currently ship internationally.
  • Standard shipping times: 3–7 business days within the US, 5–10 business days within Canada. Processing time (1–2 business days) is separate from shipping time.
  • Free standard shipping on orders over $45 (USD for US customers, CAD for Canadian customers). Standard shipping rates apply to orders below this threshold and are displayed at checkout.
  • Once your order ships, you will receive a tracking number via email.
  • Risk of loss and title for products pass to you upon delivery to the carrier.
  • Kemet is not responsible for shipping delays caused by the carrier, customs, weather, or other factors outside our control.
  • Canadian customers may be responsible for any import duties, taxes, or customs fees not collected at checkout.

Returns and Exchanges

We offer returns and exchanges within 30 days of delivery for unworn, unwashed items in original condition with tags attached. Full details, including how to initiate a return, are on our FAQ and Shipping & Returns pages. Summary:

  • Eligible returns: 30 days from delivery, unworn, unwashed, original condition with tags
  • Refunds: Full purchase price refunded to original payment method within 5–7 business days of receiving the return. Original shipping is non-refundable unless the item was defective or incorrect.
  • Exchanges: Accepted within 30 days for a different size. Customer pays return shipping.
  • Defective or wrong items: Full refund or replacement at no cost. Report within 7 days with photo evidence.
  • Sale items: Exchange or store credit only.