FAQs

GSM is grams per square meter — the weight and density of the fabric. Our tees are knit at 180–190 GSM (5.31 oz/yd²), noticeably heavier than the 130–150 GSM used in most fast-fashion tees. That extra weight is why the shirt drapes properly, holds its shape, and doesn’t turn see-through after a month of washes.

Pima is a long-staple cotton. Its fibers run roughly 50% longer than the standard cotton in most tees. Longer fibers spin into smoother, stronger yarn, which means less pilling, less shrinkage, and a softer feel that improves with every wash instead of wearing out. We source ours from US growers.

Not if you treat it simply. Long-staple Pima resists the stretching and shrinking that wrecks regular cotton, and the colors are made to stay put wash after wash. Wash cold, skip high heat, hang dry or tumble low.

Wash cold with like colors. Tumble dry low or hang dry. Skip bleach and high heat. The tee will soften over the first few washes and then hold steady. No thinning, no sagging collar, no surprise shrink.

The cotton is grown in the United States. The tees are cut, sewn, and finished in Bangladesh by manufacturers who have been making quality garments for decades. Designed in North America, made honestly — we pay for the cotton, we pay the makers, and nobody pays in quality.

Unisex and true to size. The 180–190 GSM fabric gives a structured drape. It hangs clean rather than clinging. If you prefer a relaxed fit, size up; for a closer fit, take your usual size. Full garment measurements are on the size chart on every product page.

S through 3XL in every style. Each product page has a size chart with chest and length measurements so you can compare against a tee you already love — the most reliable way to get the fit right the first time.

Size up. The fabric has a structured drape rather than stretch-hug, so the larger size wears cleaner. If it still isn’t right, exchanges within 30 days are straightforward — see Returns & Exchanges below.

Visa, Mastercard, American Express, and Discover, plus Apple Pay and Google Pay where available. All payments are processed securely by Stripe.

Yes. Payments are handled directly by Stripe under PCI DSS standards — the same processor trusted by millions of businesses. We never see or store your full card details on our servers; we receive only a transaction confirmation.

Applicable sales tax (US) or HST/GST/PST (Canada) is calculated and shown at checkout based on your shipping address. The price you see at checkout is the final price.

Email us at customersupport@mykemet.com as soon as possible with your order number. Orders move to processing within 1–2 business days; if yours hasn’t shipped yet, we’ll do our best to catch it.

The United States and Canada. We don’t ship internationally yet; join the newsletter and you’ll be the first to know when that changes.

Processing takes 1–2 business days, then standard shipping runs 3–7 business days within the US and 5–10 business days within Canada. You’ll receive a tracking number by email the moment your order ships

Standard shipping is free on orders over $45 (USD for US customers, CAD for Canadian customers). Below that, the rate is calculated and shown at checkout before you pay.

Possibly. Canadian orders may be subject to import duties, taxes, or customs fees that aren’t collected at checkout. These are set by Canadian authorities, not by us, and are the customer’s responsibility.

Returns and exchanges are accepted within 30 days of delivery for unworn, unwashed items in original condition with tags attached. Email customersupport@mykemet.com with your order number to start a return.

Once we receive your return, the full purchase price is refunded to your original payment method within 5–7 business days. Original shipping costs are non-refundable unless the item arrived defective or incorrect.

Yes — exchanges for a different size are accepted within 30 days of delivery. The customer covers return shipping; we ship the replacement to you. Check the size chart on each product page first and you’ll likely never need this answer.

We’ll make it right at no cost to you. Full refund or replacement, your choice. Report it within 7 days of delivery with a photo of the issue to customersupport@mykemet.com.

Sale items can be exchanged or returned for store credit within the same 30-day window. They aren’t eligible for cash refunds.

Email customersupport@mykemet.com. Kemet is a small, partner-run brand. The person answering your email made the decisions you’re asking about, so you’ll get a real answer, not a script.